Refund policy

We offer a 30-day money-back guarantee Solutions that end users purchase directly from us through our online retail store. If your purchase qualifies, and you follow all the instructions in this Refund Policy within 30 days of the date of purchase, we will refund 100% of the price you paid for the ZIPUN PRO

We also allow you to terminate your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “EULA”), and you object to such amendment within 30 days of the date of such notice.

We issue refunds for Zipun Pro within 30 days of the original purchase of the product and we request that with your refund request you include your name and surname, order number and e-mail address used in the purchase process.

Refunds are generally processed within 5 to 7 business days, however, this may vary depending on your payment method. Once refunded, the product license and your subscription will be disabled.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.